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We'd Love to Hear From You.
Have questions about our handmade wool products, wholesale inquiries, or order tracking? Reach out and our team will get back to you within 24 hours.
Direct Channels
Whether you’re shopping for pet toys or seeking custom batches, we are here to help.
Email Us
info@feltora.ca
Call Us
+1 416-300-2563
Location
Toronto, Ontario, Canada 🍁
Operating Hours
Monday – Friday: 9:00 AM – 5:00 PM EST
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QUICK ANSWERS
Frequently Asked Questions
Orders are processed within 1–2 business days. Standard shipping across Canada typically takes 3–5 business days, while US orders arrive within 5–8 business days.
Yes! Every ball, bone, and cave is handcrafted using 100% pure natural wool and non-toxic, pet-safe dyes. There are no synthetic fillers or harmful glues.
Yes, we partner with independent pet shops, boutiques, and eco-friendly stores. Select ‘Wholesale & Partnerships’ in the form above to receive our line sheet.